Navigation Links
Zenith American Solutions Expands IVR Capacity to Allow 24/7 Access for Providers
Date:1/14/2013

Wakefield, MA, Orlando, FL, Seattle, WA (PRWEB) January 14, 2013

Integrated Voice Solutions (IVS), the industry-trusted architect of customer experience solutions across automated channels, and Voxeo, the leading provider of Unlocked CommunicationsTM, announced today the completed migration of Zenith American Solutions’ IVR system to a newer, more robust, open standards-based platform in 30% of the time and at a lower cost than would have been required to rewrite the company’s existing IVR applications.

Zenith American Solutions required expansion of its legacy Interactive Voice Response (IVR) solution to provide an even higher level of service for its clients. However, it was quickly determined that adding new ports would be cost prohibitive, and the necessary upgrade to the newer version of its existing IVR platform would require applications to be completely rewritten, resulting in a lengthy and expensive re-development project.

"Zenith American Solutions wanted a solution to facilitate its proactive customer service business model" said Jay Bolton, Chairman of IVS. "Prior to IVS involvement, Zenith American Solutions had stalled, even though they had assessed the need to provide a robust IVR solution for their clients."

Rather than expand its existing proprietary IVR platform, Zenith American Solutions decided to work with IVS to implement Voxeo alongside its existing platform in order to deliver the additional ports required for business expansion. IVS used the Arca+ conversion product to migrate the applications in 30% of the time required to redevelop those applications from scratch. "Because Arca+ converts code from one platform to another exactly as it exists, the application functions and logic required were transposed perfectly from the existing proprietary platform to Voxeo code, which results in an identical user experience across both old and new platforms," note
'/>"/>

Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Page: 1 2 3 4

Related medicine news :

1. Clinical news alert from the American Academy of Orthopaedic Surgeons
2. American College of Cardiology cites new USF Simulation Center for Training Excellence
3. Presidential keynote address and new research highlights from the American Society of Pediatric Otolaryngology meeting
4. Young Americans Need to Cut Calorie Intake: Study
5. Hutchinson Center president elected to American Academy of Art and Sciences
6. Can weight loss help African-American breast cancer survivors?
7. Americans Support Medicare Reform, But Not on Their Dime: Poll
8. One-third of adult Americans with arthritis battle anxiety or depression
9. Equal access to care helps close survival gap for young African-American cancer patients
10. Systemic sclerosis complications more severe in African Americans than Caucasians
11. 53 million Americans might have diabetes by 2025, according to a new study in Population Health Management
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:5/29/2015)... (PRWEB) May 29, 2015 Abington ... be among the first hospitals in the nation ... enhance maternity care practices and work toward achieving ... hospital-based quality-improvement initiative focusing on maternity care practices ... for Disease Control and Prevention, EMPower is aimed ...
(Date:5/29/2015)... FL (PRWEB) May 29, 2015 According to ... one in 10 full-time workers has a substance abuse problem ... from more than 111,500 adults with full-time jobs, revealed that ... in the previous year. (1) The National Council on Alcoholism ... billion per year, and an estimated 70% of the 14.8 ...
(Date:5/29/2015)... May 29, 2015 To compile the ... choosing systems that have several awards for clinical and ... what systems stood out to them in terms of ... as well. , The 50 Great Health Systems to ... Health System (Altamonte Springs, Fla.) , Advocate Health Care ...
(Date:5/29/2015)... (PRWEB) May 29, 2015 World Patent ... products, announces that it has signed a 10 year ... patent that aims to let people learn about any ... real time. , "This is an exciting day for ... said Scott J. Cooper, CEO and Creative Director of ...
(Date:5/29/2015)... (PRWEB) May 29, 2015 Mediaplanet has ... to educate readers on the importance of proper sun ... within USA Today, with a circulation of approximately 250,000 ... digital component is distributed nationally, through a vast social ... sites and partner outlets. To explore the digital version ...
Breaking Medicine News(10 mins):Health News:Abington Hospital Selected to Join Baby-Friendly Hospital Initiative 2Health News:Novus Medical Detox Comments on Government Study Findings: One in 10 American Workers Struggling with Substance Abuse 2Health News:Novus Medical Detox Comments on Government Study Findings: One in 10 American Workers Struggling with Substance Abuse 3Health News:Novus Medical Detox Comments on Government Study Findings: One in 10 American Workers Struggling with Substance Abuse 4Health News:Becker's Hospital Review Names 50 Great Health Systems to Know 2Health News:Becker's Hospital Review Names 50 Great Health Systems to Know 3Health News:Licensing Alert! World Patent Marketing's Latest Blockbuster Licensing Deal Gets A New Twist on Technology With The Live Expert Chat Room 2Health News:Licensing Alert! World Patent Marketing's Latest Blockbuster Licensing Deal Gets A New Twist on Technology With The Live Expert Chat Room 3Health News:Licensing Alert! World Patent Marketing's Latest Blockbuster Licensing Deal Gets A New Twist on Technology With The Live Expert Chat Room 4Health News:Licensing Alert! World Patent Marketing's Latest Blockbuster Licensing Deal Gets A New Twist on Technology With The Live Expert Chat Room 5
... May 16, 2008 - Health care may be ... slow to adopt the use of technology. While ... automated, most physician offices and hospitals still maintain ... position paper ( http://www.acponline.org/advocacy/where_we_stand/policy/ehealth.pdf ) released today by ...
... to Visit Omaha to Rally Residents to Eat Right, Move More and Milk ... ... decade can be defined by,the ups and downs of different fad diets -- ... Yet, long-term success has been,slim. Two out of three Americans -- including 25 ...
... age than in people who didn,t have cancer as children, ... who had cancer as children or teens are more likely ... And the heart problems surface at a much earlier age ... , Childhood cancer survivors "have approximately a five to 10 ...
... research provider based at The University of Queensland ... for its toxicology services after satisfying rigorous internationally-benchmarked ... National Association of Testing Authorities (NATA) for another ... as GLP bioanalytical services, TetraQ can provide local ...
... Code Securities Limited as ... Nominated Adviser and sole broker, NEW YORK, ... Inc. (Amex: MGT ) (the "Company"), and an,industry leader ... which assists in the early detection and diagnosis,of disease, today ...
... to better understanding the effect addictive drugs have on the ... Design Logic of a Cannabinoid Receptor Signaling Network that Triggers ... 16th, 2008. , The research findings give us ... understand the role addictive drugs have on the inner workings ...
Cached Medicine News:Health News:New E-health recommendations from ACP aim to improve health care quality, safety, and access 2Health News:Message to Nebraska Residents: Forgo Fad Dieting and Join the Campaign for Healthy Weight 2Health News:Message to Nebraska Residents: Forgo Fad Dieting and Join the Campaign for Healthy Weight 3Health News:Childhood Cancer Survivors Prone to Early Heart Trouble 2Health News:Childhood Cancer Survivors Prone to Early Heart Trouble 3Health News:TetraQ recognized for toxicology services 2Health News:Medicsight Announces Appointment of NM Rothschild & Sons Limited as Corporate Adviser 2Health News:Medicsight Announces Appointment of NM Rothschild & Sons Limited as Corporate Adviser 3
(Date:5/29/2015)... A six-hour certification program on "How to ... Cannabis World Congress & Business Exposition (CWCBExpo) at ... .  Taking place on Wednesday, June 17 th this ... the leading event on the East Coast for the legalized ... Leaf University, the first cannabis university to be approved, regulated ...
(Date:5/29/2015)... 2015 Research and Markets ( http://www.researchandmarkets.com/research/hgs483/cardiovascular ... new report "Cardiovascular Drug Delivery - Technologies, ... Drug delivery to the cardiovascular system is ... the anatomy and physiology of the vascular system; ... of the body. Drugs can be introduced into ...
(Date:5/29/2015)... 2015 Research and Markets ... the "Surgical/Operating Microscopes Market by Application & ... report to their offering.      (Logo: ... is poised to reach $806.6 million by 2020 ... of 12.3% from 2015 to 2020. , ,Major ...
Breaking Medicine Technology:Cannabis Business Certification and Career Workshops Presented at New York Trade Show & Conference 2Cannabis Business Certification and Career Workshops Presented at New York Trade Show & Conference 3Cannabis Business Certification and Career Workshops Presented at New York Trade Show & Conference 4Global Cardiovascular Drug Delivery Market 2015 - Technologies, Markets and Companies 2Global Cardiovascular Drug Delivery Market 2015 - Technologies, Markets and Companies 3Surgical/Operating Microscopes Market by Application & End User - Global Forecast to 2020 for the $806 Million Industry 2
... Therapeutics, Inc. (Nasdaq: OREX ) today announced that ... with each unit consisting of one share of Orexigen,s common ... shares of Orexigen,s common stock. In connection with this offering, ... to purchase additional units to cover overallotments, if any. All ...
... mBeach Software Inc. ("MBHS") (MBHS.PK), the holding company for ... Dec. 13, 2011 it entered into a binding Memorandum ... Ltd., an Israeli company, that has developed global markets in ... IRIS Marketing with mBeach, when concluded, will diversify mBeach ...
Cached Medicine Technology:Orexigen® Therapeutics Announces Proposed Public Offering of Common Stock and Warrants to Purchase Common Stock 2mBeach Software Inc. to Acquire a Controlling Interest in IRIS Marketing Ltd. 2
... ARUP Laboratories is a national reference ... laboratory research and development. ARUP offers an ... unique medical tests in clinical and anatomic ... ARUP Laboratories' clients include more than half ...
... a national reference laboratory and a worldwide ... ARUP offers an extensive test menu of ... clinical and anatomic pathology. Owned by the ... more than half of the nation's university ...
... ARUP Laboratories is a national reference ... laboratory research and development. ARUP offers an ... unique medical tests in clinical and anatomic ... ARUP Laboratories' clients include more than half ...
... reference laboratory and a worldwide leader in ... an extensive test menu of highly complex ... anatomic pathology. Owned by the University of ... half of the nation's university teaching hospitals ...
Medicine Products: