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TamGroup and e5 Workflow Announce Strategic Partnership
Date:1/18/2013

San Francisco, CA (PRWEB) January 18, 2013

e5 Workflow, a prominent work management platform developer and TamGroup, a leading provider of digital solutions, today announce a partnership to deliver business process management solutions that will transform and streamline existing line-of-business systems and operations.

Under this partnership, TamGroup plans to use the e5 workflow platform to modernize their clients’ existing line-of-business systems to:

  •     Optimize and automate existing back-office manual business processes, either on-premise or in the cloud. Existing e5 clients have realized up to a 50% improvement in the ‘people process’ in business areas such as medical claims processing, medical billing, underwriting, pensions and logistics management.
  •     Develop improved business analytics and deliver real-time dashboards to track and optimize service level agreement achievement, quality assurance, work volume, and resource productivity.
  •     Integrate disparate systems within a single, unified portal to manage application security and access.
  •     Provide remote control of branch, home, and outsourced workers to ensure that ongoing service levels, quality standards and productivity is maintained - all of which help reduce transaction cost.
  •     Provide mobility to allow executives and case workers real-time access to facets of their work and help clients differentiate and improve services to their customers.

“Organizations in the healthcare, insurance, energy, utility, telecommunications, and government sectors are looking to transform, modernize and extend their existing transaction systems in lieu of replacing them,” comments Christian Franklin, TamGroup’s Managing Partner. “TamGroup works with many of these organizations
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