Navigation Links
Sentara Home Care Employs Telehealth to Reduce Hospital Readmissions

Sentara Home Care Services has achieved a 30-day all-cause readmission rate of 9.09% for their telehealth patients over seven months; 39% lower than the average hospital readmission rate among Medicare patients in Virginia. In December 2018, Sentara Home Care partnered with Health Recovery Solutions, bringing advanced telehealth and remote monitoring to their high-acuity patients.

Patients enrolled in the telehealth program primarily suffer from CHF, COPD, and other chronic conditions. Sentara telehealth patients show an average acuity of 3.62 according to SHP, placing their risk for readmission 25% higher than Sentara’s non-telehealth patients. Sentara's telehealth program has maintained an average patient satisfaction score of over 90% from January through June of this year.

Sentara attributes the telehealth program's success to the care continuum set up by the clinical team. The telehealth clinical team leverages the use of a centralized care model and careful clinical documentation to ensure communication across providers and quality care for all patients.

Patients are enrolled in Sentara's telehealth program following a direct physician referral or home health nurse assessment. Once enrolled, patients receive a 4G tablet, pre-loaded with HRS' software, and a suite of Bluetooth devices to record their vital signs, including weight, blood pressure, and heart rate. Via the tablet, patients also have access to educational videos and quizzes, daily symptom surveys, and medication reminders. Patient data, from biometric readings to survey and quiz answers, are forwarded in real-time from the patient's tablet to the clinicians' dashboard at Sentara's central office.

Sentara's centralized care model places a dedicated team of nurses at the core of the care team. The primary responsibility of the nursing team is to monitor the vital signs and health status of patients on the telehealth program. The telehealth nurses collaborate directly with nurses and physicians when an intervention is required to mitigate a patient's symptoms or prevent an ED visit or hospitalization.

When a patient's vitals fall out of normal range, the central telehealth team contacts the patient immediately to retest the patient's vital signs and document any additional symptoms. An intervention is deemed necessary if the patient's vital sign abnormalities persist, prompting the central telehealth team to contact the patient's nurse, as well as send a trending report to the patient's physician.

The tablet and telehealth software provided by HRS enable continuous communication between patient, clinician, and caregiver through voice calling, three-way video conferencing, and text messaging platforms. In recent months, Sentara's telehealth team has significantly increased the use of text messaging to improve patient engagement, resulting in monthly patient satisfaction scores over 90%.

“We have experienced an increase in patient engagement when patients utilize all features of the system, i.e. those patients reviewing their disease-specific educational sessions tend to be more engaged in their care, said Kim Bradley, Nurse Executive and Director of Clinical Services at Sentara Home Care. “We believe in the ability of technology to bolster patient care and highly value patient engagement to promote patient independence.”

“Sentara’s Telehealth Team is capitalizing on the full capabilities of a telehealth and remote monitoring platform through their detailed clinical documentation, use of text messaging, and implementation of a centralized telehealth model, resulting in fewer hospital readmissions and healthier patients,” added Nolan Santosa, Director of Client Success at HRS.

About Sentara Home Care Services
Sentara Home Care Services is the leading provider of home health and hospice services in Virginia and Northeastern North Carolina. The organization provides a full spectrum of home care services to meet the individual needs of patients and works closely with physicians to coordinate the multiple therapies and services each patient may require – from skilled nursing care and rehabilitative services to infusion therapy and hospice care. Sentara Home Care Services is part of Norfolk, Va.-based Sentara Healthcare. To learn more about Sentara Home Care Services, visit or call 1-888-461-5649.

About Health Recovery Solutions
Health Recovery Solutions (HRS) supplies leading health systems with the most advanced remote monitoring platform and technology-enabled management services focused on changing patient behavior to reduce readmissions and improve clinical outcomes. HRS' disease-specific telehealth solutions are customized with educational videos, care plans, and medication reminders while also integrated with Bluetooth peripherals to engage patients. For clinicians, HRS' software allows for the management of high-risk patients and provides seamless communication with them through video chat, wound imaging, and text messaging. For family members and caregivers, HRS' software gives them the ability to be fully involved in their family member's care and well-being. To learn more about Health Recovery Solutions, visit or call 347-699-6477.

Read the full story at

Source: PRWeb
Copyright©2019 Vocus, Inc.
All rights reserved

Related medicine news :

1. Medstreaming and Sentara Healthcare Partner for Continued Growth in Medical Informatics Services
2. Sentara Healthcare Begins Sharing Electronic Patient Data with Department of Defense
3. Sentara Cancer Network targets Lynch Syndrome to Prevent Colon Cancers
4. Delta Hospital Employs Telehealth & Remote Patient Monitoring to Extend Care to Rural Patients
5. Advanced Voluma®: Santa Monica’s Dr. Mark Youssef Employs New Techniques in May
6. New Report: California Life Sciences Sector Employs 281,000 People, Has 1,235 Therapies in Development Pipeline, Generates $130 Billion in Revenue
7. The growing TeleHealth Movement will be discussed on "Behind The Scenes", hosted by Laurence Fishburne
8. CancerIQ and GeneMatters Combine Cancer Risk Assessment and Telehealth Solutions
9. NVNA and Hospice Expands Telehealth Pilot Program and Reduces Hospital Readmissions by 40%
10. Community VNA Telehealth Program Reduces Hospital Readmissions by 55% with HRS
11. Global Partnership for Telehealth Hires Matt Strickland as CTO
Post Your Comments:
(Date:10/19/2019)... , ... October 18, 2019 , ... Today, Guide ... or have low vision by creating exceptional partnerships between people, guide dogs and communities, ... Over 150 reunion attendees are coming together as a community for the event to ...
(Date:10/17/2019)... ... ... Whole Foods Market, along with Austin leaders, has joined forces with Blue ... in-depth assessment by the Blue Zones team of the Austin Metro area and population ... live, work, grow up, and grow old. , Blue Zones is based on research ...
(Date:10/15/2019)... (PRWEB) , ... October 15, 2019 , ... Genomenon® ... partnership with SOPHiA GENETICS that includes incorporating the Mastermind® Genomic Search ... puts the most up-to-date genomic research at the fingertips of clinical researchers performing genomic ...
(Date:10/10/2019)... SARASOTA, Fla. (PRWEB) , ... October 10, 2019 , ... ... in the state (source: OMMU ), has announced the grand opening of its ... Saturday, Oct. 12 at 1198 Beach Blvd., Suite 4 in Jacksonville Beach. , Located ...
(Date:10/8/2019)... ... ... What unique insights can three former Surgeons General of the United States ... That question will be answered at ICAA 2019: Shaping the Future of Wellness, this ... take place October 10-12, 2019, at the Gaylord Palms Resort and Convention Center in ...
Breaking Medicine News(10 mins):
(Date:10/19/2019)... ... October 18, 2019 , ... A new study ... suggests adalimumab use in pregnancy was not associated with an increased risk for ... delivery. The findings were published today in the Public Library of ...
(Date:10/17/2019)... Calif. (PRWEB) , ... October 17, 2019 , ... Women’s ... of its Biocell brand of textured implants is the subject of a September 24 ... F.A.C.S., aka Dr. J says that the Allergan recall has revived a number of ...
(Date:10/15/2019)... ... October 15, 2019 , ... Twiggy Bean, Ph.D., wanted to educate others about ... battles make better decisions and become truly child focused. This objective prompted her to ... and STOP the cycle! Don’t be a divorce bully!” (published by Balboa Press), a ...
Breaking Medicine Technology: