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On-the-job injuries hurt home health care industry
Date:8/9/2010

tangible benefit."

Cutting back on home health aides' training increases employees' injury risk and turnover intentions, which will likely incur more costs over the long run.

Another major finding is the link between injuries, training and employee turnover, which has implications on quality of care. Employee training resulted in fewer injuries and decreased turnover rates, so the workforce remained more consistent. McCaughey worked as a physical therapist prior to her research role, and saw the extent to which people depend on a familiar face in health care, especially when a person has poor memory and is confused. New faces every few months only add to the confusion.

The Penn State researchers also found that employee perceptions of their workplace and their training could affect the likelihood of injuries. Employees who felt that their training had not prepared them well were three times more likely to be injured than employees who felt their training prepared them well. Similarly, employees who felt that they had poor supervisor support were at higher risk for injuries -- one and a half times more likely to have one injury and three times more likely to have three injuries, compared to those who felt they had supportive supervisors.

Employees who felt that their training prepared them well for their daily job duties had lower injury rates and were more likely to rate their organization highly, both as a place to work and to seek services from.

"Employee perceptions are crucial; they play a role in motivating employees to work harder or they can drive them to quit," says McCaughey.


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Contact: A'ndrea Elyse Messer
aem1@psu.edu
814-865-9481
Penn State
Source:Eurekalert

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