Navigation Links
Independent Research Shows That Medrio, a Leading EDC and eClinical SaaS Provider for Clinical Research, Continues to Achieve Exceptional Scores in Customer Satisfaction
Date:2/6/2013

San Francisco, California (PRWEB) February 06, 2013

Independent research shows that Medrio, a leading EDC and eClinical SaaS provider for clinical research, continues to achieve exceptional scores in customer satisfaction, product performance and overall business relationship for the 2nd consecutive year. The study, conducted by independent research company Information Solutions Groups (ISG), surveyed over 100 Medrio customers and end users for a comprehensive measurement of Medrio’s performance ranging from site satisfaction to customer service satisfaction. The results continue to indicate excellence in all areas:

  •     94% overall satisfaction with Medrio
  •     100% site satisfaction with Medrio
  •     97% overall satisfaction with Medrio’s training
  •     95% overall satisfaction with help desk

“We continue to focus an enormous amount of time and effort on each one of our customers and for the 2nd year in a row it is encouraging to see it resulting in a positive experience for our customers,” said Jeff Johnson, Medrio’s Director of Customer Experience. “We’re proud of the customer-focused culture we’ve asserted as a team and these results indicate that even as we’ve grown exponentially as a company, we continue to maintain this important culture.”

“During periods of significant growth it becomes increasingly important for organizations to keep their finger on the pulse of their customers and Medrio has done just that,” said Carll Frye, Director at Information Solutions Group. “Medrio's ongoing commitment to conducting an annual Customer Satisfaction survey clearly illustrates their dedication to making their products and services meet the evolving needs of their customers.”

About Medrio, Inc.
Medrio offers an integrated eClinical Software as a Service (SaaS) platform with a fully hosted Electronic Data Capture (EDC) system that drastically reduces study timelines and costs by putting study managers in control of their studies. By enabling studies to be built completely online without the need for any custom development, Medrio eClinical software allows studies to be ready in days instead of weeks. Medrio has been used successfully in Phase I-IV trials, registries, and other clinical studies by a number of leading contract research organizations (CROs), as well as biopharmaceutical and device companies. Founded in 2005, Medrio is headquartered in the San Francisco Bay Area. For more information visit http://www.medrio.com.

About Information Solutions Group (ISG)
Information Solutions Group (ISG) specializes in providing its clients with full-service market research programs designed to enable businesses to make sound strategic decisions. ISG’s services include customer satisfaction and loyalty, customer retention, new product and competitive research as well as attitude and usage tracking studies for medium and large companies. ISG uses online, telephone and mail survey methodologies and provides design, implementation and analysis services in the North American, EMEA and Asia Pacific markets. Examples of the type of information an ISG program can deliver can be obtained at http://www.infosolutionsgroup.com.

Read the full story at http://www.prweb.com/releases/MedrioeClinical/EDC/prweb10396104.htm.


'/>"/>
Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. Omega XL Reports New Independent Study:Omega-3s Help Heal Bedsores In Critically Ill
2. Study shows COPD is not independent risk factor for lung cancer
3. Funding Meals on Wheels Keeps Seniors Independent: Study
4. Independent Care to Open New Office with Service Area Expansion
5. Helping Alzheimers patients stay independent
6. A Void In The Independent Pharmacy Industry Leads to Independent Rx Consulting, Powered by OurHelix
7. MyTownInsurance.com Reveals How Project CAP and Insurance Agoragate will Take Away Market Share from the Captive Insurance Carriers and give it back to the Independents
8. AGA releases first independently developed ABIM-approved Practice Improvement Module in GI
9. UTHealth research shows American Indians at greater risk of suicide after alcohol intoxication
10. Yale researchers spot attention deficits in babies who later develop autism
11. Researchers use new molecular inhibitors to successfully hit difficult cancer target
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:4/29/2016)... (PRWEB) , ... April 29, 2016 , ... ... feature Grassland Dairy Products, Inc. in an upcoming episode, airing third quarter 2016 ... century of churning cream into butter, Grassland Dairy Products, located in Greenwood, Wisconsin ...
(Date:4/29/2016)... ... April 29, 2016 , ... Nike Softball Camp at the College of ... – 27th for girls aged 10-18. All facets of the game will be covered; ... V. Whited Complex, one of the finest softball facilities in the region. The outstanding ...
(Date:4/29/2016)... ... , ... Coalition Duchenne, a Newport Beach, California based charity ... participated in the April 25 U.S. Food and Drug Administration advisory committee hearing ... at the Marriott Conference Center in Hyattsville, Maryland was attended by over than ...
(Date:4/29/2016)... ... April 29, 2016 , ... Pro3rd Grunge is a package of ... lower thirds to introduce people, characters, and locations without having to set a single ... textures and many more design components. Simply select a preset and drag it into ...
(Date:4/29/2016)... , ... April 29, 2016 , ... ... recently announced that their founders, Dr. Gemmi and Dr. Middleberg, were asked by ... orthodontists around the nation. During the seminar, titled “Advancing the Biomechanics of ...
Breaking Medicine News(10 mins):
(Date:4/27/2016)... NORWALK, Conn. , April 27, 2016 /PRNewswire/ ... availability of its digital health technology platform, which ... services and programs into scalable digital products, Zillion ... mobile engagement and empower consumers to take control ... features face-to-face live video conferencing – including one-to-one, ...
(Date:4/27/2016)... April 27, 2016 Shire plc (LSE: ... Poulton , Chief Financial Officer, will present at the Deutsche ... MA on Wednesday, May 04, 2016, 10:00 am ... be available on the Presentations and Webcasts section of Shire,s ... the webcast will be available on this same website for ...
(Date:4/27/2016)... April 27, 2016 Global  ... 2.14 billion by 2022, according to a new ...      (Logo: http://photos.prnewswire.com/prnh/20150105/723757 ) , ... the efficiency and accuracy delivered by the new ... for novel urinalysis instruments and consumables. For instance, ...
Breaking Medicine Technology: