Navigation Links
Guide for Using Survey Kiosks for Instant Customer Feedback Sponsored by Opinionmeter
Date:1/5/2009

Opinionmeter International announces the release of a Survey Kiosk buyer's guide. The guide explains how survey kiosks enable companies to better understand the needs of their customers by capturing real-time in-store customer feedback.

San Leandro, CA (PRWEB) January 5, 2009 -- Opinionmeter International, developer of the award winning customer satisfaction feedback system, recently sponsored the publication of "Gain Valuable Information at the Point of Experience -- Survey Thy Customer". The guide explains how survey kiosks enable companies to better understand the needs of their customers to build loyalty and retention. The guide was published by KioskMarketplace.com, the leading daily news and information portal covering the kiosk and self-service-technologies industry.

"Gathering customer feedback as close as possible to the time the customer experiences the product or service is essential. Combine this with Opinionmeter's ability to deliver that feedback in real-time and you have an extremely powerful management tool for achieving customer service goals and loyalty," said Morgan Strickland, CEO of Opinionmeter International. 'We were pleased to be a part of this comprehensive publication."

The guide details the benefits of deploying a real-time, point-of-experience survey kiosk and offers best practices gleaned from real-world implementations. It also explores the history of survey kiosks, discusses how they work and shows how electronic customer satisfaction feedback surveys can better engage customers and improve customer loyalty and retention.

In addition, the guide includes an overview of available survey systems on the market, their relative costs, and popular added-value features to consider. It also offers guidelines for writing an effective customer survey and tips for maintaining a healthy response rate.

"Especially in dire economic times, using real-time survey kiosks makes tremendous sense because you capture customer data at the experience, feed it into your number-crunching application and see and react to the information immediately," Francie Mendelsohn said in the publication's introduction. Mendelsohn is president of Summit Research Associates, an international consulting firm devoted to kiosks.

Opinionmeter's solutions are used in various industries, including healthcare, financial services, the public sector and higher education. They have licensees and equipment in use in countries throughout the world. They are committed to helping organizations gain valuable feedback from their customers.

"We're focused on capturing the pulse of the customer before they leave the store, the clinic or the museum," explains Strickland. "Our solution delivers fresh, real-time feedback to organizations, allowing them to improve their customers' experiences, sometimes immediately. This new guide from KioskMarketplace.com explains this concept in great detail."

To download "Gain Valuable Information at the Point of Experience -- Survey Thy Customer," visit KioskMarketplace.com, or click the following link: Survey Kiosk Buyer's Guide

About Opinionmeter
Opinionmeter International is a leading provider of technology-based customer satisfaction market research tools. With a range of interactive survey devices Opinionmeter enables its clients to capture real-time 'voice of the customer' satisfaction feedback at the point-of-experience (the moment the customer experiences the product or service). Built on the Windows platform, Opinionmeter can deploy its system onto a wide range of devices (including handheld, tablet and survey kiosk devices), providing maximum flexibility and device independence. More information, including an online web-demo and Guided Product Tour are available at www.opinionmeter.com

Media Contact:
Morgan Strickland
Opinionmeter International
510-352-4943, x101


About Kiosk Markeplace
Kiosk Marketplace, owned and operated by Louisville, Ky.-based NetWorld Alliance, is the world's largest online provider of information about and for the kiosk and self-service-technology industries. The content, which is updated every business day and read by business and industry professionals throughout the world, is free.

###

Read the full story at http://www.prweb.com/releases/market_research/survey_software/prweb1820864.htm


'/>"/>
Source: PRWeb
Copyright©2009 Vocus, Inc.
All rights reserved  

Related medicine news :

1. Guide on Blood Thinner Now Available in Spanish
2. New Guidelines Issued for Management of IBS
3. Experts Say Blood Sugar Guidelines Remain Effective
4. Program Aids Hospital Compliance With Stroke Guidelines
5. HealthInsuranceFinders.com Publishes Health Insurance Guide for the Recently Unemployed
6. Permabit Technology Corporation Named 2009 Hot Companies Finalists By Network Products Guide
7. New Guidebook Published for Improving B2B Sales Results in 90 Days or Less Through Kaizen Events
8. AAOS Issues New Clinical Practice Guideline for Osteoarthritis of the Knee
9. Americans United for Life Releases Eight New Model Legislation & Policy Guides: Twenty-Three Model Legislation & Policy Guides Now Available
10. Reid Supply Offers Free Educational Technical Resource Guides
11. Free Guide to Remaining Calm During Stressful Times from Harvard Medical School
Post Your Comments:
*Name:
*Comment:
*Email:
Related Image:
Guide for Using Survey Kiosks for Instant Customer Feedback Sponsored by Opinionmeter
(Date:4/29/2016)... York, NY (PRWEB) , ... April 29, 2016 , ... New York City based oral ... . This surgery is a very effective way to treat obstructive sleep apnea. Dr. Jamali ... , Orthognathic surgery is a procedure that involves one or both jaw bones. This surgery ...
(Date:4/29/2016)... ... April 29, 2016 , ... Jvion, the market ... funding led by Eastside Partners, with participation from existing investor Martin Ventures. ... and accelerate its technology and product roadmap. , “Jvion is experiencing ...
(Date:4/29/2016)... , ... April 29, 2016 , ... ... print media enterprise focused entirely on patients with cancer, today announced that Lynne ... chosen as the 2016 CURE® Extraordinary Healer® for Oncology Nursing , which ...
(Date:4/29/2016)... ... April 29, 2016 , ... Natren, ... animal line of probiotics, Petbiotics ™, as they fondly call them. As ... rescue groups networking for their non-profit organizations. Animal rescues across the nation face ...
(Date:4/29/2016)... , ... April 29, 2016 , ... ... awareness for Duchenne muscular dystrophy, and funding for Duchenne research, participated in the ... of the Sarepta Therapeutic’s novel Duchenne drug eteplirsen. The meeting at the Marriott ...
Breaking Medicine News(10 mins):
(Date:4/29/2016)... -- Glycotope GmbH, a clinical-stage immuno-oncology company ... of Dr. Alfredo Zurlo as Chief Medical ... many years clinical experience and a proven track record ... was at Mologen AG where he was Chief Medical ... Zurlo held various positions at F Hoffmann La Roche ...
(Date:4/28/2016)...  Marking its one year anniversary since launching ... risk test, Color Genomics announced a ... impact the most common hereditary cancers affecting both ... analyzes hereditary cancer risks for breast, colorectal, melanoma, ... Color Test is physician ordered and includes genetic ...
(Date:4/28/2016)... 28, 2016 Dr. Vivek Ahuja ... and Ste phen Schmidt ... leading provider of cloud-based software solutions for life sciences, today announced ... bring a wealth of insight to a growing business.  This will ... George Phillips joined ArisGlobal in the position of ...
Breaking Medicine Technology: