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CosmoCom Wins Software Award for CosmoHealth
Date:5/6/2010

Healthcare Contact Center Platform Honored for Innovation

Melville, NY (PRWEB) May 6, 2010 -- CosmoCom the global leader in Contact Center Consolidation 2.0, announced that its healthcare contact center technology, CosmoHealth™, has won a prestigious 2010 Long Island Software Award (LISA). Presented by the Long Island Software and Technology Network (LISTnet), the LISA recognizes innovation and excellence in software development by Long Island-based companies.

CosmoHealth is a unified inbound/outbound IP contact center suite that enables Unified Patient-Provider Communication for large healthcare enterprises, which typically have multi-site contact center operations and needs that are well beyond the capabilities of basic PBX and unified communication systems. CosmoHealth delivers the most advanced multi-channel contact center capabilities to every part of a healthcare organization, serving hospitals, hospital networks, medical school campuses, insurers, PBMs and others. With CosmoHealth, all of the diverse contact centers within the enterprise are consolidated into one unified platform capable of integrating with key business applications in a unified desktop, facilitating a consistent, high-quality patient experience while driving efficiency and reducing costs.

Among the many healthcare applications that CosmoHealth enables are: Remote Patient Monitoring, Disease and Lifestyle Management, Health Coaching, Video, Consolidation, Remote and Home Agent support and so much more.

“Over more than a decade, we
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