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Tellme Enters Automotive Market
Date:1/9/2009

mative because they deliver real-time information on demand -- no more waiting for a traffic report on the radio that doesn't even cover your route, or relying on map data that's months out of date."

Tellme has been delivering voice services for almost a decade, and has deep expertise in the following:

* Voice recognition. Tellme manages more than 2 billion phone calls every year, providing a huge database for optimizing voice recognition. Unlike embedded speech recognition systems, which rely on the underpowered processors in mobile phones or personal navigation devices, Tellme performs speech recognition on high-speed servers in its own datacenters for maximum accuracy and response time.

* Text-to-speech. Tellme has developed sophisticated voice synthesis that delivers the cadences of true human speech, rather than the robotic staccato of many current systems, which improves task completion rates.

* Audio design. Tellme's natural language audio designs make it easy for people to say what they want rather than wait to select from lengthy menus of numbered choices, reducing task completion time.

* Scalability. Because Tellme's services are network-based, new features and functionality can be added without any need for hardware or software upgrades.

* Feedback. Tellme can provide detailed statistical analysis on how customers interact with the service, giving the automotive industry new insight into customer needs.

About Tellme

Tellme (http://www.tellme.com) fundamentally improves how people use the phone to get the information they need every day. By combining Internet data and a voice interface, Tellme's services let people simply say what they want and get it. Services running on Tellme's platform include business search on 411 and information search on 1-800-555-TELL, as well
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SOURCE Tellme
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